Help Desk

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Frequently Asked Questions (FAQ)
How do I become a member?
How do I join a group?
How do I create a new group?
How do I create a new topic in my group’s forum?
How do I create a new document in my group?


How do I become a member?
1. Click on Signup here.
2. Fill in the forms.
3. When finished, click the button “Complete Sign Up”.
4. You will get an activation email delivered to the email address you provided during the registration. Check your email and click on the activation link inside the email to activate your account.
5. Once you activated your account, you will get another email confirming your new account is set up.
6. Congratulations, you have become a member of the Education Community! Go back to the main homepage and type your username and password in the blanks provided, and click “Log In”.
7. You will see your own member’s page. Feel free to look around and start contributing to the community!
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How do I join a group?
1. Click on the name of group you want to join.
2. – If it is a public group, you can click “Join Group” and you will automatically become the group member.
- If it is a private group, you need to request for membership to the admin. Once you are approved, you can start using the group.
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How do I create a new group?
1. Click on the Groups tab.
2. Click Create a Group.
3. Fill in the details of your group. Then “Click Create Group and Continue”.
4. Check the Settings of the group – the privacy and email subscription settings.
5. Enable Group Blog setting, so that your group can have its own blog
6. Enable Group Live Chat, so that the group members can chat with each other
7. Upload an image avatar (profile picture) to represent your group theme
8. Send Invites – ask other members in the Education Community to become a member in your group.
9. Your group is created successfully! You can now enable BuddyPress Docs for your group. BuddyPress Docs allows you to co-author and co-edit documents with your fellow group members.
10. Click “Finish”. Now you can see your new group’s page.
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How do I create a new topic in my group’s forum?
1. Click on the name of group you want to create a new topic in.
2. On the right side bar, click “Forum”.
3. Click “New Topic”.
4. Write the Title and Content of your new article for the forum.
5. – You can put tags / keywords that are related to your article.
- You can also attach files (images, documents) with size less than 4MB together with your article.
6. Click “Post Topic” when you finished editing the article.
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How do I create a new document in my group?
1. Click on the name of group you want to create a new document in.
2. On the right side bar, click “Docs”.
3. Click “Create one” to create a new document.
- If there is no link to create, copy this link to your browser and put your group’s name inside the bracket:
http://ict.unescobkk.org/groups/ (group’s name) /docs/create
4. Write the title and contents of your new document.
5. You can put tags / keywords that are related to your document.
6. You can also choose the privacy settings of your document – who can edit, comment, and view history of the document.
7. Click “Save” when you are finished editing your document.
8. Your document will appear on the list of documents in the group page.
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